Packages are shipped the same day of the order if the order is placed before 1pm Monday to Friday. Orders are shipped via Colissimo for standard delivery with tracking and drop-off with signature. After ordering you will receive a confirmation email and then a tracking email where we will provide you with a link to track your package online.
Shipping fees include handling and packing fees as well as postage costs. We advise you to group your items in one order. We can try to group two distinct orders placed separately, if possible.
All our packages are shipped from our warehouse in Marseille, France, some products are shipped in separate packages like :
- The rims
- Body kits
- Tinted windows
Attention some products are made to measure, all this is noted on each product advertisement concerned.
The delivery of the package can be made from Monday to Saturday directly to the address indicated at the time of the order. The delivery will be made against signature or on request in the mailbox. The delivery time is approximately two to three days in France, 6 to 10 days in Europe and 15 to 20 days outside Europe.
Returns on our website are free of charge for ALL orders placed. The return period is 30 days, products must be in the original packaging with the barcode. Attention, you must put the product and its packaging in a shipping carton. Under no circumstances can the product be returned without protecting the packaging with a shipping carton (See full document). We have a flexible return policy, i.e. if you need to return products after these 30 days for major reasons (late car delivery, car order cancellation, car not compatible) we will accept returns. In the case of a return of rims or complete wheels, the Green Drive company will not take charge of the price of this return. The cost of shipping will therefore be charged to the customer.